Privacy Policy

At Ragamuffin Pet Photography, your privacy matters to us. This policy outlines how we collect, use, and protect your personal information when you visit our website, interact with us online, or book a photography session.

We’re a small, heart-led business, and we’re committed to handling your data with the same care and respect we give our own.

1. What We Collect

When you browse our website or get in touch with us, we may collect:

  • Your name and contact details (like email address and phone number)

  • Your pet’s name and details, if shared via a form or enquiry

  • Information about your photography preferences

  • Transaction details (when you purchase products or services)

  • Website usage data through cookies and analytics tools

2. How We Use Your Information

We only use your personal information to:

  • Respond to your enquiries and session bookings

  • Deliver our photography services to you

  • Send you helpful session preparation info or post-session updates

  • Share promotions or updates (only if you’ve opted in)

  • Improve our website and services through analytics

We never sell your data or share it with third parties for marketing purposes.

3. Cookies & Website Analytics

We use cookies and tools like Google Analytics to better understand how people use our website. This helps us make things better and more user-friendly. You can disable cookies in your browser settings if you prefer not to share this data.

4. Marketing Communications

If you choose to subscribe to our newsletter or download a free resource, we’ll occasionally send you emails with behind-the-scenes stories, special offers, and tips. You can unsubscribe anytime by clicking the link at the bottom of any email — no hard feelings, promise!

5. Protecting Your Information

We take your data seriously and use secure systems to store and manage any personal information you share with us. We do everything we can to protect it from loss, misuse, or unauthorised access.

6. Third-Party Services

We may use trusted third-party platforms to manage email marketing, payment processing, and client communications (e.g., Flodesk, Studio Ninja, Stripe, etc.). These platforms are compliant with relevant privacy standards and only use your data to help us deliver services to you.

7. Your Rights

You’re in control of your information. You can:

  • Request access to the personal data we hold about you

  • Ask us to correct or update your details

  • Request we delete your information (unless we need it for legal or business purposes)

To do any of the above, just send us an email at hello@ragamuffin.email

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our services or legal obligations. We’ll always post the latest version here on the website.

Questions?

We’re a real team of humans (and one very helpful office dog), and we’re here to help. If you have any questions or concerns about this policy or how your information is handled, please get in touch:

📮 Email: hello@ragamuffin.email
🌐 Website: www.ragamuffinpetphotography.com.au

Thanks for trusting us with your information — we’re honoured to be part of your journey.